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Abstract: Patient safety and quality of care are at risk if the informed consent process does not emphasize patient comprehension. In this paper, we describe how we designed, developed, and evaluated an mHealth tool for advancing the informed consent process. Our tool enables the informed consent process to be performed on tablets (e.g., iPads) utilizing virtual coaching with text-to-speech automated translation as well as interactive multimedia elements (e.g., graphics, video clips, animations, presentations, etc.). We designed our tool to enhance patient comprehension and quality of care, while improving the efficiency of obtaining patient consent. We present the Used-Centered Design approach we adopted to develop the tool and the results of the different methods we used during the development of the tool. Also, we describe the results of the usability study which we conducted to evaluate the effectiveness, efficiency, and user satisfaction with our mHealth App to enhance the informed consent process. Using the UCD approach we were able to design, develop, and evaluate a highly interactive mHealth App to deliver the informed consent process.

Learning Objective 1: After participating in this session, the learner should be better able to: Utilize virtual coaching and automated text to speech translation to deliver health information and knowledge to the public; as well as using an interactive multimedia elements (e.g., graphics, video clips, animations, presentations, etc.) to develop tools to enhance the patient comprehension and quality of care, while improving the efficiency of the clinical care.

Learning Objective 2: After participating in this session, the learner should be better able to: Have the basic understanding on how to use the User-Centered Design (UCD) to design, develop, and evaluate Health Information Technology tool and test the effectiveness, efficiency, and user satisfaction with HIT tool.

Learning Objective 3: After participating in this session, the learner should be better able to: Formulate an approach to adopt Mobile Health (mHealth) to design, develop, and evaluate a Health tools for advancing the informed consent process.

Learning Objective 4: After participating in this session, the learner should be better able to: Evaluate the usability of health information technology solution, involving: how to recruit participant, setup instruments, surveys, and consent forms; and perform the usability evaluation and analyze the results.

Authors:

Fuad Abujarad (Presenter)
Yale University School of Medicine

Sandra Alfano, Yale University School of Medicine
Tiffani Bright, Agency for Healthcare Research and Quality
Sneha Kannoth, Yale University School of Public Health
Nicole Grant, Yale University School of Medicine
Matthew Gueble, Yale University School of Medicine
Peter Peduzzi, Yale University School of Public Health
Geoffrey Chupp, Yale University School of Medicine

Presentation Materials:

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